Looking Back at 2009

I can’t believe that in less than 3 weeks 2009 will be gone and 2010 will be upon us.  To say that 2009 was a rollercoaster would be an understatement.  The past few days I have been thinking back on the year and listing what I thought the highs were.  There were many moments that make me smile. I’m going to try to list some of them chronologically.

January:  Our new associate department head, Colleen Harris, started.  She has been a fantastic addition to the department’s management team.  She hit the ground running and hasn’t stopped.

March: Our circulation/reserves supervisor, Tina Adams, was named Library Journal’s Paraprofessional of the Year. To say that I was/am beyond proud is another understatement.  This was the first year NCSU Libraries submitted a nominee for the award and we won!  The competition was stiff, but the awesome thing was the terrific amount of support Tina received from her colleagues.  Her nomination letter and letters of support were strong and spanned various departments in the library.  I am so proud of her.

May: The department survived another semester.  We had a full year of course textbooks and Reserves Direct had been implemented for an entire year.  Neither of these projects could have been possible or successful without the expertise of our colleagues in collection management, IT, acquisitions, metadata & cataloging, and preservation.

June & July:  In addition to the staff training that ADS completed, staff successfully navigated the merger of the media/microforms center with ADS.  This involved some changes in responsibilities and positions for certain staff, as well as absorbing and moving the entire media collection.  I am incredibly proud of how all the staff directly affected by the closing of MMC and ADS as a whole handled this change.  We also took over the responsibility of circing tech lending devices.  This is a high volume service that requires some more specialized knowledge and included a staff person being added to the department.  Again I am proud and impressed by how this was handled by everyone directly affected.

August:  The first Annual ADS Staff Retreat was held the first week of August.  It was/is the proudest day of my professional career.  Nothing has made me happier than what happened that day.  The department came together all at once, for the first time all 30+ of us were in the same room at once, and we talked about the kind of department we would like to be.  The ideas expressed and shared were positive and constructive.  I was proud and impressed with my staff.  They showed me how incredible they all are and how much they are committed to both the department’s and Library’s mission.  It was amazing. It would not have been a success were it not for the fantastic facilitation provided by our colleagues in Training and Development.

September – December:  The first semester where we were hit with the big three: tech lending, course reserves, and textbooks.  This was also the first semester where we hired students to work the circulation desk alongside full-time staff (at least since I have been here).  I truly feel the semester was a smashing success.  The students are a tremendous amount of fun to work with and watching them and the staff bond has been a riot.  There are some definite lasting friendships. There is now a waiting list to get to work in ADS.  Students are stalker our supervisors in order to get interviewed.  It is awesome and indicative that we are doing something right.  I am beaming.

Personally, I have had one of the most fulfilling professional years of my career.  Aside from what is listed above, my colleagues continue to impress me with their expertise and willingness to collaborate and share.  I gave more presentations this year than any year previous.  In my opinion they were all resounding successes.  I am most proud to have been included on the ACRL/NY’s Annual Symposium’s program this year.  It was a fantastic day and I thoroughly enjoyed giving my presentation.  I spoke at Brick & Click on managing staff performance and got terrific feedback.  It was a great feeling to share some of my expertise with my colleagues at other libraries. The first Access Services Conference was held this year in Atlanta.  It was exciting to be a part of the inaugural program and I am looking forward to attending and presenting again at next year’s conference.  It was a thrill to finally put faces to names and to have it reiterated that I am not alone in the work I do.

On the whole 2009 was pretty awesome.  I am looking forward to 2010 and the challenges and opportunities it will bring.  BRING IT, LIBRARYLAND!